Wasiliana Nasi: info@tagla.go.tz | +255 22 2123705 / +255 22 2123709 / +255 22 223711


Traditional mode of delivery, where learners and the facilitator will be on the same venue.

Workshop Overview:

Participants will have the opportunity to learn best ways of resolving disputes with or without the assistance of a third party, with less no formalities. Disputes are either resolved through court litigation or Alternative Dispute Resolution, commonly abbreviated as ADR, which does not involve courts. It is pertinent to note that to be an active participant is an ADR, does not require one to have a background in law.

Before the establishment of court systems in the world all disputes were resolved through ADR, but with the establishment of court systems ADR was marginalized. However the backlog of cases and other reasons have cause delayed justice in the courts of law, hence resort to ADR has proved inevitable that’s is why most justice delivery systems in the world including Tanzania encourage parties to use ADR and in fact ADR has been integrated into the justice delivery systems. In Tanzania for instance mediation has been made to be part of all civil proceedings in which before tendering of evidence start parties are compulsorily given the opportunity to mediate their dispute and once it fails, the hearing commences. In labour matters mediation is made compulsory.

ADR takes several forms including mediation, arbitration, and adjudication to mention but a few.  ADR is effective, efficient, time, without technicalities and above all the dispute is resolved and the relationship between parties is maintained.

Workshop Outcomes:

At the end of the workshop, participants are expected to have learnt and understood the following:-

·    Have comprehensive and systematic knowledge of current thinking on disputes, its origins, sources, factors influencing its outcome, various conflict management style and dispute settlement options;

·  Have a coherent and critical understanding of the various processes available for resolution of disputes;

·     Be able to engage effectively in mediation, arbitration and adjudication;

·      Fundamental basic principles, rules and standards of Ethics in the contemporary world

·       Be able to mediate labour, civil and commercial disputes

·       Have demonstrated ability to analyze and resolve disputes creatively;

·       Be able to make economic and social sound decision on proper allocation of resources;

·       Be able to advise on the policy making with regard to mechanisms for dispute resolution and

·       Be able to conduct internal dispute resolution.

Target Audience:

CEO’s, Directors, Managers, Finance and Administration Managers, Human Resources Managers and Officers, Senior Officers, Legal Officers, Consultants, Business Owners, and any other interested person.

Venue: Mwanza

Date:  23rd to 27th April, 2018

Course date: 23-04-2018 8:00 am
Course End Date: 27-04-2018 4:00 pm
Capacity: Unlimited

Workshop Overview:

Understanding and managing risk is essential for any organization, public or private. In the private sector, risk management is a widely accepted practice designed to control risks that could lead to a business failure if not properly managed. Therefore, profit maximization is the end result. However, the application of risk management is not as straightforward in the public sector.

Government managers must manage risk within a complex environment taking into consideration the diverse missions and multiple objectives of public agencies. Rather than seeking to realize the greatest profit, government leaders must strive to manage risk that increases the likelihood of an agency achieving its primary mission and strategic objectives.

Learning Objectives:

·         Discuss the policy that outlines the organization’s expectations regarding the management of risks

·         Discuss the document the process and analysis so that it can be improved

·         Provide specific examples of risks tailored to the organization to help the learning process

·         Changing the culture and effectively establish an agency-wide ERM process; Reward risk identification, don’t penalize it

·         Discuss analytical tools and recommendations; Engage those who manage risks, as well as areas with inherent risks

·         Highlight the consequences of effective and ineffective risk management, and share the rigor in thinking and planning to address risks

·         Link risk training to business results, where possible

·         Share diverse perspectives on issues, as they are critical to risk and opportunity Management.

Your Organization Shall Benefit by:-

·         Gaining a cultural understanding of the importance of sustaining high credibility

·         Affording the opportunity to make more educated decisions

·         Increasing knowledge and understanding of risk across the organization

·          Improving risk culture

·         Aligning risks with agency / program goals and objectives

·         Providing for a more efficient and effective means of managing risk

·         Agreeing on core values and on the necessity for a broadly integrated risk management approach.

Date:  2nd to 4th May, 2018                            Venue: Arusha

Course date: 02-05-2018 8:30 am
Course End Date: 04-05-2018 4:30 pm
Capacity: Unlimited

Workshop description

Policies, development program and projects need continuous tracking in addition to periodic assessments in order to be effective and efficiently derive the desired outcomes. Policy makers, bureaucrats, Political Leaders, Donors, Stakeholders, project implementation team, beneficiaries and general public require constant feedback on project performance. More importantly for accountability reasons political leaders require frequent monitored information of how committed resources deriver results. Consequently, the Data  Analysis,  M & E training course will equip participant with practical Project Monitoring and evaluation skills for delivering the required big results including developing an appreciation of the components of an effective BRN, M & E Plan, Data collections methods, tools, ethical considerations in data collection, sharing and feedback mechanisms and reporting to enhance the institutional capacity of managing the project effectively and efficiently to deliver on the expected intervention outcomes.

Training Objectives

o    Introduce participants to basic data analysis using Stata/SPSS.

o    To equip learners with skills and techniques in data management (preparing clean data analysis files from raw datasets).

o    To strengthen participant’s basic skills to handle basic and advanced survey data analysis.

o    To equip participant with skills of data interpretation and effective presentation of data.

o    Provide the linkage between the Big Results Now (BRN) and M&E concepts.

o    To enhance the program, policy and project monitoring and evaluation skills for effective and efficient policy, program and project implementation.

o    To enhancing the use of evaluations for evidence-based policy making.

o    Provide a discourse on how the Big Results can be achieved quickly given the current program, project and policy implementation challenges.

Venue:  Arusha

Targeted Participants /beneficiaries

Senior Policy makers, Monitoring and Evaluation Officers, Project managers, Program Officers, Economists and other professionals who are involved in the monitoring and evaluation process. 

Date:   7th – 11th May, 2018   

Course date: 07-05-2018 12:00 am
Course End Date: 11-05-2018 12:00 am
Capacity: Unlimited


The need for skilled report writing and presentation skills has increased in the last 20 years. Institutions increasingly seek training for their staff, however, effective writing skills are not only necessary for professionals and alike; these skills are critical in any technically-oriented professional job. Effective communications—or writing—is not writing about a specific technical topic, but about any technical topic. This means the clarity or clear message should reach the subordinate  using the presentation of the report.

Effective communication expected to express ourselves, both verbally and non-verbally, in ways that are appropriate to our cultures and situations. This means not only being able to express our opinions and desires, but also our needs and fears and to ask for advice and help. One of the challenges in writing skills is to do so in a way that a non-specialist could understand.

“No matter how good or important message is, if it is not delivered in interesting and effective way, chances are it wont be heard at all. Strong presentation skills can advance a career while pour speaking skills can ground a rising star”.


The “Effective Report Writing Skills”  and “Presentation Skills” aims at imparting participants with cutting edge report writing skills which will enable them to produce effective reports. This programme trains people to write concise, easy-to-read and professional technical and general reports for any     context. Participants will apply the skills practically throughout, and should ideally use examples of their own job related reports, to ensure application in their work and achievement of individually required outcomes.

At the end of the workshop the participants will be able to structure a presentation, establish credibility with the audience, select appropriate style for the presentation, deal confidently with difficult situations and people, involving posing and taking questions, develop successful strategies for co-presenting, presenting at internal and external board meetings, and at councils/committees and use a range of technology and visual aids.

 TARGET group

This workshop is suitable for middle to senior cadre officers whose roles demand effective communication through reports to management and board level. Officials from both private and public sectors are highly recommended to attend.


The seminar will be conducted via PowerPoint presentations, analyses of short case studies, discussion and writing action plan exercises.

VENUE : Arusha

DATE : 7th – 11th May 2018

Course date: 07-05-2018 8:00 am
Course End Date: 11-05-2018 4:00 pm
Capacity: Unlimited

Workshop Overview:

The Open Performance Review and Appraisal System (OPRAS) is an open, formal, and systematic procedure designed to assist both employers and employees in planning, managing, evaluating and realizing performance improvement in the organization with the aim of achieving organizational goals. In addition, OPRAS is in time with Public Service Act No.8 of 2002; that every employee to fill.  

Workshop Objective:

Making bureaucrats more accountable for their actions is another advantage of using OPRAS in public sector because Appraisal System has the benefit of making individual Officers accountable for their job. It offers an opportunity to both Officers and employees to make a proper assessment of their work and evaluate their contribution in fulfilling the overall mission of the organization. So it is a change of attitude from business as usual into culture accountable for performance management.

The appraisal process therefore involves:

·         Setting work standards;

·         Assessing the employee's actual performance relative to these standards; and

·         Providing feedback to the employee with the aim of motivating that person to eliminate performance deficiencies or to continue to perform above par

·         Set and fill in OPRAS forms

·         Set department objectives/individual objectives: carry out midyear review /annual

·         Conduct appraisal meeting.

Benefits to expected outcomes of employees:

·         Motivated to perform effectively and continuously improve performance due to recognition;

·         Empowered through resources provided to implement planned and agreed activities;

·         Informed of skill gaps and measures for improvement

·         Guided and focused in the execution of duties and responsibilities;

·         Improved working relations

·         Improves transparency; and

·         Enables the employees to know what is expected of them.

Target Audience:

Management team, Supervisors and all employees.

Dates:  7th to 11th May, 2018            Venue: Morogoro

Course date: 07-05-2018 8:00 am
Course End Date: 11-05-2018 4:00 pm
Capacity: Unlimited